Are you interested in a dynamic career with Women’s Refuge?

We accept people in paid and volunteer positions in our organisation. Some progress from being volunteers into paid positions, while some are happy to remain as volunteers. Learn more about volunteering at Women’s Refuge.

Each refuge has their own criteria for how to apply for a paid or unpaid role and whom they accept. It’s best to ask your local refuge what these criteria are. We respect the many skills women develop in their lives regardless of whether this is as a mother, home-maker, administrator, professional, social worker, or a survivor of abuse. We provide training to assist you in learning about our work.

We welcome applications from Māori and non-Māori in line with our strong commitment to both the principles of the Te Tiriti o Waitangi Treaty of Waitangi and parallel development.
We are also fully committed to the importance of Equal Employment Opportunities.

Please note you must be living in New Zealand – and qualify to work in New Zealand – to apply for a position at Women’s Refuge.
Learn more about our values.


Current Vacancies

Contract and Service Development Manager

Women’s Refuge, National Collective of Independent Women’s Refuge Incorporated (NCIWR) is an independent non-government umbrella organisation for 37 member Refuges throughout Aotearoa, New Zealand.

Our national office provides a wide range of advocacy, advisory, awareness building, training, fundraising and support services to member refuges, Government, agencies and our many business partners.

We are pleased to invite applications for the position of Contract Manager at NCIWR.

The ideal candidate is a highly motivated, competent Contract Manager proficient in general contract management practices and able to deliver on contract requirements. Reporting to the Chief Executive, this role manages several key relationships both internally and externally.  The purpose of this role is to ensure that services are delivered as per individual contractual agreements and that compliance and service standards are consistent across the board.

With 37 Refuges spread throughout New Zealand, the Contract Manager will be responsible for managing the contract and for overseeing all activities within the contracting unit. This will include monitoring, assessment and auditing functions.


Key Responsibilities:

  • Contract management:
  • Implementation and monitoring
  • Developing and maintaining strong client relationships
  • Planning and administration
  • Management of resources and budget
  • Management of contractual issues and risk management
  • Team leadership consistent with organisational values



  • Minimum 5 years experience in Contract Management or similar role
  • Government or Agency experience is a distinct advantage
  • Delivers agreed outputs to support achievement of outcomes for NCIWR and refuges
  • Proven track record in delivering where a focus on service and operational excellence is key
  • Understanding of parallel development and collectivism
  • Previous experience in compliance with service standards and policies and procedures
  • A strong leader with proven ability to empower others
  • Successful in developing and maintaining positive and effective client relationships
  • Relates to operational staff at all levels of the organisation


We value the following attributes:

  • Professional personal presentation
  • Excellent interpersonal and relationship management skills
  • Strong leadership
  • Excellent time management
  • Solution focussed
  • Delivers to consistently high standards


This is a full time position based at the National Office in Wellington. Regular travel throughout New Zealand will be necessary.  This role requires professional conduct, team work and supports outcomes for both Maori and Tauiwi.

The successful applicant will be required to undergo reference checks and security clearance.

For a position description and an application form contact Cheryl Gibbs at NCIWR national office.   Email:    Phone: (04) 802 5078  Or visit our website for a copy of the job description and further information about NCIWR at

Applications for this role close at 12 noon on 21st July 2017

Contract and Service Development Job Description

Contract and Service Development Manager Panui

Application for Appointment