Technical Build Support – Learning & Development

FIXED TERM – 6 MONTHS

PART-TIME 20 Hours per week

Women’s Refuge, National Collective of Independent Women’s Refuge Incorporated (Women’s Refuge NZ) is New Zealand’s only national provider working to protect women and children from family violence. Our national office provides a wide range of advocacy, advisory, training, fundraising and support services to member refuges, Government, agencies and our many business partners.

Our vision is for all women and children in New Zealand/Aotearoa to live free from family violence.

About the Role

Fixed Term, Part-time – 20 hours per week 

The role of the Technical Build Support is a part-time role for a fixed term of 6 months.

The purpose of this role is to implement tailored learning and development experiences and create resources in learning formats that meet the organisations training requirements. The Technical Build Support role works closely with the Senior Learning Advisor, who provides creative and learning focused direction around the content, methodologies, asset development, design, key languaging, technical and publishing tools used to build training resources.

We’re looking for a creative, forward thinking, self-motivated someone to join our small team. Alongside asking for help, an ability to request and positively apply critique is vital to this role. If you work well with guidance and direction, use your initiative and regularly consult with other team members, we would like to hear from you.

What we’re looking for:

• Experience in training, learning facilitation or teaching ;
• Experience within the social sector;
• Stay current and updated with industry developments;
• Skilled in complex technical analysis and design implementation;
• Analysis of family violence;
• Current with online and in person learning and design development;
• A relevant tertiary qualification and or extensive experience using Articulate, Canva, video, image and photographic editing (backend development and design);
• Align to and work within Refuge values;
• Follow Kaupapa and SLA direction;
• Support Technical and development suggestions with sound reasoning;

Attributes:

• Positive and supportive attitude
• High EQ – maintain professional boundaries
• Relates easily and communicates well across diverse settings
• Is solution focused
• Is fluent in English with excellent writing and communication skills (essential)
• Has a commitment to and understanding of Te Tiriti o Waitangi

If you think this exciting opportunity might be for you, we recommend you read through the full job description before you apply. What we provide here is merely a snapshot of the full  job description. Details on how to apply are provided below.

Note:

• The successful applicant will be required to undergo reference checks and security clearance.
• Only applications from NZ citizens, persons fully eligible to work in NZ, including relevant work visas will be accepted for consideration.
• We do not sponsor candidates.

To apply for this position please read through the full job description available on our website. Send us your Cover Letter along with your CV and a completed application form to complete your application package for this role to cheryl@refuge.org.nz

Or contact Cheryl: cheryl@refuge.org.nz to request an application form and a full job description.

Applications for this position close on 2 March 2026.

Job Description

Application form

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Programme & Service Support – Fixed Term

Women’s Refuge, National Collective of Independent Women’s Refuge Incorporated (Women’s Refuge NZ) is New Zealand’s only national provider working to protect women and children from domestic violence. Our national office provides a wide range of advocacy, advisory, training, fundraising and support services to member refuges, Government, agencies and our many business partners.                           

Our vision is for all women and children in New Zealand/Aotearoa to live free from family violence.

This fixed term opportunity is intended to provide cover for parental leave and is for an initial term of six (6) months with an option to extend for a further term of 6 months if required.

Having at least two or more years strong administration experience supports success in this fixed term role. If you enjoy working in a team that is structured and organised, carrying out administrative tasks, and pride yourself on delivering great customer service, this could be an opportunity for you!

Based in Wellington, this role sits within our Transitional Housing team which provides support to Refuge advocates across the country. The main focus for this unit is on supporting their clients obtaining long term housing. Our team handles some of the administrative aspects of the work from our national office in Wellington. However, as advocates rely on us for support and advice, being able to liaise, build and nurture strong relationships with our advocates is as important as being able to handle complex administrative tasks.

The Transitional Housing team is a small existing team and while it’s a busy role delivering critical support functions, the team enjoy good team spirit and camaraderie. Working together as a team, they pride themselves on achieving their shared goals.  Strong administrative skills, excellent relationship management and interpersonal skills are key attributes we are looking for in a new team member.

What is required in this role?

• To work responsibly alongside team mates to provide critical support functions within a niche service provision space.
• High level efficiency to ensure we have things covered and the boxes are always ticked
• A minimum of two years administration experience and a keen eye for detail

What will you be doing?

• Daily administrative tasks
• Coordinating services
• Managing and nurturing existing relationships
• Managing an in box with team members
• Picking up work overflow within the team
• Accurate data capture

What is needed?

• Previous general administration experience is a definite advantage
• Can-do attitude and a strong team player
• Strong communication & relationship management skills
• Excellent time management and organisational skills
• Competency across Microsoft Office suite
• Responsive and resourceful
• Diligent and Savvy

This role requires professional conduct, team work and supports outcomes for both Māori and Tauiwi. We have provided a snapshot view of the role, however, please read through the full job description on our website at https://womensrefuge.org.nz/about-us/work-for-us

Or request a full job description directly from Cheryl Gibbs: cheryl@refuge.org.nz

• Only applicants who are legally entitled to work in New Zealand will be considered for this position.
• The successful applicant will be required to undergo reference checks and security clearance. 

Application form
Job description

To apply: Send a completed Application form, CV and your cover letter to cheryl@refuge.org.nz 

 Applications for this role close at 12 noon on 23 February 2026.