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Through our crisis line, we are here to help you 24 hours a day, 7 days a week. Follow the simple steps to be put through to your local Refuge. You will be automatically directed to an Advocate in your region.

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Click here to contact your local refuge

Thinking of leaving?

  1. Leaving doesn’t get easier with practice.
  2. Staying with an abuser is likely to get harder to cope with and more dangerous for you and your children as time goes on.
  3. The reason you leave the first time will almost always be the same reason you leave the last time.
  4. You, and only you, will be the best judge of when it is safest to leave.
  5. All your efforts to keep the peace at home will never work. Why not? Because domestic violence is about your abuser, not you. It is their responsibility to change – and you can only choose whether or not to be around them in the meantime.

How to help a loved on who is experiencing abuse

It is important when speaking to a loved one experiencing abuse to ask the right questions and actively listen to the answers:

  • “I’m worried because he seems to make you feel bad a lot the time. How safe do you feel with him?”
  • “I’m wondering if you have any concerns about how he’s behaving towards you?”
  • “If anything is happening at home and you don’t feel safe, I’m always up for a chat about it.”

Always affirm, believe, validate, and reflect

  • “It’s okay to talk about it here, you can tell me as much or as little as you want.”
  • “I’m really glad you told me.”
  • “This was not your fault.”

When someone shares that thing are not right, gently check out the situation

  • “Are you safe right now?”
  • “Would you like me to call the police?”
  • “Would you like to tell me some more about that?”
  • “How are you coping with that?”
  • “Are you safe right now?”
  • “Would you like me to call the police?”
  • “Would you like to tell me some more about that?”
  • “How are you coping with that?”

If someone opens up to you about abuse they are experiencing it is important to follow-up after the conversation

  • “What’s the safest way to get in touch with you?”
  • “How can I help you? Is there any practical things I can help with.”
  • “Would you like me to sit with you while you call Refuge?”