Nau mai, Haere mai

Welcome to Women’s Refuge

New Zealand’s largest nation-wide organisation that supports and helps women and children experiencing family violence. Our vision is for all women and children in Aotearoa to live free from domestic and family violence.

Women’s Refuge is now operating at Level 3 in Auckland and at Level 2 in the remainder of the country. It is okay to ask for help. Our services might look different at this time you may be asked some questions about your health. This will not prevent you from getting help.  The impacts of the pandemic on families and communities do not cause violence, but it can mean abusers have more opportunities to perpetrate and conceal violence. Abusive people might withhold essential items from victims, scare tactics about the virus, or prevent them from seeking help

• Help them to feel less isolated by setting up regular times to talk to you and to others.
• Encourage them to get in touch with Women’s Refuge if they feel unsafe.

 

FAQS

Can I still reach out to Women’s Refuge?

Yes. Women’s Refuge is an essential service and while our services may look different we are here for women and children experiencing Family Violence 24/7. We will be minimising face to face contact (telephone and online guidance will be used whenever possible) in order to keep everyone safe.

 

What if someone becomes unwell in a safe house?

We have protocols in place to ensure that this is dealt with in accordance to Government guidelines. We are also utilising alternative accommodation options in order to maintain isolation procedures.

 

What if I am worried about someone I know?

If you are concerned about somebody else, you can support them by keeping in touch with them. First and foremost be aware that during the lock-down period their conversations and activities may be monitored:

Agree on a ‘code word’ in advance with your friend. If they message you that word, you can call the police and ask them to check on them.

Ask them if they have the essential things they need (such as food, medication, and sanitary items) and help them to get them. Some abusive people will withhold these items.

Help them to feel less isolated by setting up regular times to talk to you and to others.

Encourage them to get in touch with Women’s Refuge if they feel unsafe.

 

What if I feel unsafe?

We have several ways you can get in contact:

Ring our crisis line on 0800 REFUGE

Find your local Refuge on our website here

Send a FB message through Women’s Refuge FB Page

Email us on info@refuge.org.nz

Send a confidential message through our Shielded Site feature found on The Warehouse, NZ Post and many other major websites

If you or a family member are in immediate danger call 111

Get Help

Help the victims of family violence by booking a room for someone you’ll never meet, in a place you’ll hopefully never visit.

BOOK A ROOM

What is Family Violence?


If your situation is urgent, call our free Crisisline on 0800 REFUGE or 0800 733 843 OR Phone 111.

Make a donation

Donations are one of the easiest and best ways that you can support Women’s Refuge, because they help us to plan for the future effectively and efficiently. 

Latest News

Media Release
May 12, 2020

Additional $183 Million funding for Family Violence Services

Media Release 12 May 2020 Additional $183 million being invested in Family violence services . The Government has announced that it is investing an additional $183 million over the next…
Media Release
March 18, 2020

Women abused by partners are more at risk during Covid-19 outbreak.

Media Release 17 March 2019 Women abused by partners are more at risk during Covid-19 outbreak. Women’s Refuge is committed to providing a safe response that follows government health recommendations…
Gift A Safe NightMedia Release
January 30, 2020

Gift a Safe Night

Media Release 6th December 2019 WOMEN’S REFUGE - GIFT A SAFE NIGHT Women’s Refuge has launched its latest fundraising campaign not by asking for money, but by allowing New Zealanders…

Support Services

including a 24hr crisis-line, information and safe housing for women, young people and children experiencing abuse.

Wide range of education programmes

for communities and organisations.

Taking a strong advocacy role

by working to positively change policy and attitudes about domestic violence.

Conducting research

much of which is unprecedented in New Zealand.